Vodafone’s quarterly results are always a useful guide to how the mobile industry’s faring and its most recent announcements, at the end of July, pointed to many parts of its business that are doing well after a couple of indifferent years.More inter...

Vodafone UK CEO Guy Laurence has kept a very low profile since he took on the role in January 2009. But he has hardly been idle. As he reveals in our interview in this issue, he has focused on overhauling Vodafone’s customer processes. Laurence argue...

The good news is that handset sales are on the rise in the first half of 2010 after a rocky 2009. The slightly bad news for most manufacturers is that margins are coming under pressure and are expected to get worse in Q3. As far as Europe is concerne...

The mobile distribution sector has had a busy time of it already in July, with Go Mobile and JAG forming a joint venture and Peter Jones shuffling companies in his portfolio to create a more powerful brand in eXpansys.Last month Daisy was on the war ...

It took a long time to arrive, but online chat is now firmly established as a way for customers to talk to operators in the UK – whether to check their account balance, find out roaming charges or fix a technical problem.BT currently offers chat for ...

It’s been said before but it is now more relevant than ever – the mobile landscape is changing. It’s all the more obvious when looking back to the iPhone 3GS’s announcement a year ago. The iPhone 4 is launching into a very different market. HTC has b...

It takes exceptional spatial intelligence and nimble fingers to resolve the three dimensional, six colored, many faceted complexity of a Rubik’s Cube. The intricacies of selecting, organizing and integrating the multiple variables of a mobile broadba...

It is a sign of the times that the Electoral Commission has turned to Facebook (rather than mobile operators) to revive interest in this election. An announcement went out today that first-time voters will be bugged with a message exhorting them to r...

 Ofcom’s proposals to cut mobile termination rates (MTR) will gauge a big chunk out of the revenues of the big four operators O2, Vodafone, Orange and T-Mobile. There are two questions: will consumers really benefit from smaller bills and increased c...

 There’s a lot of talk about web based apps being the future of cross platform mobile development, but for now, apps that are mostly or entirely native rule the roost, with Apple’s App Store reportedly accounting for 99% of all app sales.
A native ap...