T-Mobile confirms tariff revamp

T-Mobile confirms tariff revamp
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T-Mobile has announced a ‘simplified portfolio’ of pay monthly price plans, confirming the demise of its well-known Combi and Flext tariffs.

The move was tipped by Mobile at the start of January, when a presentation was sent by the operator claiming the new price plans will allow ‘great customer offers’, ‘ultra flexibility’ and better value.

The changes will see 12 month contracts removed and new Sim-only plans replacing the Solo tariff.

The new tariffs will allow customers to choose from ‘flexible’ boosters of unlimited texts, landline calls, internet and roaming boosters.

T-Mobile said its new portfolio means customers can ‘personalise’ their plan based on the type of handset they want, the way they use their phone and how much they want to spend each month.

The operator said the ‘revamp’ addresses ‘the insight that consumers feel the mobile market is too complicated and confusing’. 

Steve Mitchell, head of pay monthly at T-Mobile, said: ‘We know from speaking to our customers that there’s a lot of confusion when it comes to selecting a new mobile phone contract. We’re simplifying our portfolio and making our plans more personalised and flexible.

‘We’ll let our customers tell us what they value most and create a package around their choices.  And our Flexible Boosters are available to our customers regardless of the plan they choose, so they can continue to change their package to suit them any time they wish.’

 

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