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BlackBerry Storm's lack of Wi-Fi frustrates customers
 Move benefits Vodafone as users are forced to download music via 3G networkStores and customer blogs were venting their frustration over the lack of Wi-Fi on the Storm. The decision has been universally interpreted as a means for Vodafone to force customers to go online and download music through its 3G network.
A Vodafone spokesman said: ‘There are no current plans to include Wi-Fi on the BlackBerry Storm. We believe that the BlackBerry Storm offers a complete package for consumers and businesses and we see it as exploiting Vodafone’s high-quality, high-speed mobile broadband network.’
Vodafone customer services said: ‘[With the Storm] we’re looking at streamlining people toward the unlimited Vodafone internet package.’
Some users have complained that 3G coverage is sometimes too slow, and it is often more convenient to use Wi-Fi. It is also said to be frustrating to users when they are overseas and want to go online, as overseas data-roaming can spiral into thousands of pounds, even on short trips.
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Comments on this article:
| | Andy
24-11-2008 11:45:12 | | Typical Vodafone tactics to maximise revenue and not provide what the customer wants, especially when the 3G coverage is so bad in some areas, oh like my house. Glad I switched to Orange...... | | | Bobster
23-11-2008 05:22:15 | | I can't believe that RIM and Vodafone were stupid enough to leave Wifi off the storm. I love Blackberry but I also love my iPhone. The storm isn't yet good enough to replace the iPhone and the iPhone will only get better.
I was considering a storm hoping the better messaging capabilities would just edge it over the iPhone but lack of wifi is a no-no.
| | | Andre
20-11-2008 01:03:55 | | I find what the Vodaphone spokesman said to be ignorant and non-customer oriented. Wifi is essential for a phone of this caliber not only now, but it will be more so in the future when Apple comes out with their 3rd gen iPhone to top the Storm. |
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