Best MVNO Partner (MVNA/E)
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Winner: Transatel
Without partners, MVNO’s would struggle to offer the amazing service they do. It was felt that Transatel had demonstrated an innovative approach to support their partners and provided them with cost-efficient & flexible enabler services.
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Best Ruggedised Device
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Winner: Cat S60
The Cat S60 is the most powerful rugged smartphone on the market, one that not only boasts IP68 certification but also does it in style with its integrated Thermal imaging technology from FLIR.
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Best B2B Distributor
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Winner: Exertis
Within a competitive market, Exertis has showcased impressive growth across its B2B partners and they stood out for their innovation and adaptability. Congratulations, Exertis.
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Best Recycling Service
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Winner: O2 recycle
O2 Recycle provides a service which stands above all others by proving its value to partners and customers.
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Best Unified Comms Dealer
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Winner: Onecom
A commitment to ensuring every customer had a positive experience was what made this company stand out. This was combined with excellent commercials, and a commitment to staff improvement. Congratulations Onecom.
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Best Retail Distributor
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Winner: Tech Data Mobile
On the back of a 54% growth in its retail business, Tech Data Mobile is becoming a strong ally to their retailers’ partners and takes home this coveted award for the second year in row.
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Best SIM Free Retailer
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Winner: Carphone Warehouse
With an impressive range and clarity of vision, Carphone Warehouse’s market share put them out ahead of the competition.
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Best Online Retailer
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Winner: O2
Creative marketing, ease of use and stand out customer service made this year's winner, O2, hard to beat.
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Best High Street Retailer
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Winner: Vodafone
The judges felt that Vodafone has led the charge on the high street. They were impressed by the investment that has gone into customer service, the customer journey, and a clear attempt to make sure their customers’ experience with them is as positive as possible.
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Best Franchise
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Winner: The Avertec & Speedcom Group
This franchise showcased impressive financials, ability to grow and has shown that it has clear energy and enthusiasm in the heart of its community.
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Best Consumer Network
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Winner: EE
A commitment to improving both the geographical reach and network reliability for consumers as well as bringing 4G to more customers than anyone else were the main factors in this victory for EE.
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Best Business Network
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Winner: O2
O2's commitment to driving innovation and important business services continue to ensure partners and businesses stay connected and digital.
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Best MVNO
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Winner: Tesco Mobile
Tesco Mobile has once again delivered impressive commercials, delivered creative marketing campaigns and continues to ensure customer service and satisfaction scores continue to be the envy across the market.
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Best Manufacturer Field Marketing Team
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Winner: Alcatel
The impact this team has had on their success over the last 12 months is hard to ignore. Showcasing a passion to educate and train high street and contact centre retail staff.
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Phone of the Year
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Winner: Samsung Galaxy S7 Edge
Taking the best phone of last year and doing the the unthinkable: making it even better. The Samsung Galaxy S7 Edge offers lightning fast internals, a sublime camera and bringing curved edges to the mainstream.
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Hottest New Phone 2017
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Winner: Samsung Galaxy S8
It's getting incredibly tough to innovate with a flagship smartphone these days, so to create something that looks so futuristic and attention-grabbing is no mean feat - and the Samsung Galaxy S8’s bezel-less screen has just raised the bar that all other manufacturers need to meet.
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Best Connected Home Device
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Winner: Amazon Echo
This device excited both consumers and retailers. The Amazon Echo was a clear winner in this years category.
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Best Manufacturer
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Winner: Samsung
Boasting some of the markets most exciting products and successful partnerships with key industry players, this manufacturer came out on top in this category. The brand wowed the judges with a willingness to go the extra mile to ensure their product's success.
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Best VR Device
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Winner: Samsung Gear VR
Providing customers a desirable product, with great content, at a price that was affordable, meant the Samsung Gear VR was not just a fan favourite but it sold well.
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Best Value Phone
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Winner: Sony Xperia XA
Widely considered as one of the most beautiful smartphones that this manufacturer has produced, this product was praised for combining a great level of specifications, with an attractive price.
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Best B2B Partner Portal
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Winner: Tech Data Mobile
This business has demonstrated an outstanding level of innovation, providing an ease of use and ability to personalise your purchase.
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Retail Innovation Award
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Winner: Vodafone
All finalists were invited to present to our panel of judges. The panel felt that Vodafone best carried the torch for innovation both in store and online.
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