Mobile Industry Awards
Enter this years awards
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Following our announcement of 2018's categories, now is your chance to get the recognition you deserve on a night attended by the industries best and brightest. Submission Deadline 12th April 2018.

Its FREE and Easy to ENTER - Simply Look at the Categories and Criteria below , Click the arrow to read and click enter to be directed to the awards entry portal to submit your entry. Should you have any questions get in touch with our Moblle Industry Awards Lead Mark.fermor@futurenet.com

Align your brand with a category on the night

 

 

 

Open to entries

Business Growth Award

Our Business Growth Award Invites companies who can demonstrate how they stand out from the crowd including ambition, profitability, growth, sound business planning, customer satisfaction and management of people – they will have a “Wow Factor” that is worth celebrating

CRITERIA POINTS

  • Sustainable growth in turnover/ebitdae
  • Ability to sustain profitability
  • Ability to identify opportunities in the market

The distributor that is leading the way in flexibility, speed and ingenuity, the core ingredients in giving retailers the right product at the right price, right now.

CRITERIA POINTS

  • Innovation: business technical services
  • Financial and business success
  • Adaptability
  • Quality of service/customer service
  • Standout products/partnership/client relations – testimonials
  • Standout selling points and business achievements

With the rise of converged services, distributors have remained at the forefront of innovation in recent years, with the challenge of being both niche specialists and all encompassing vendors. Competition continues to be rife and a business needs to be sharp, fast moving and have a firm grasp of costs if they are to thrive. This award celebrates the best of this sector.

CRITERIA POINTS

  • Innovation: business technical services
  • Financial and business success
  • Adaptability
  • Quality of service/customer service
  • Standout products/partnership/client relations – testimonials
  • Standout selling points and business achievements

This category recognises distributors that are true incubators of technology that is new and disruptive to market. The ability to identify new technology trends and harness them to benefit their business and that of their partners will also be taken into account. Entrants must prove that they have assisted their retailers , resellers and vendor partners to build a profitable business in 2018 using this technology.

CRITERIA POINTS

  • Innovation: business technical services
  • Financial and business success
  • Adaptability
  • Quality of service/customer service
  • Standout products/partnership/client relations – testimonials
  • Standout selling points and business achievements

This category recognises the service that has had the most impact on its clients in the past year. The market for recycling, refurbishing and repair has grown exponentially with successful propositions providing crucial revenue streams for many different areas of the industry. This award is for the service which stands above all others by proving its value to partners.

CRITERIA POINTS

  • Overall excellence in delivery of service to a partner
  • Partnership/client relations - testimonials
  • Innovation in marketing, education and training
  • Adaptability to changing market conditions
  • A clear strategy for UK growth

The fierce competition to prove which operator has the best network has seen coverage, capacity, care, converged services and price become key battlegrounds, with every UK operator using different metrics to claim to be the ‘best UK network’ in the last twelve months.

This category goes to the network which best balances the above factors to give customers the confidence that no matter whatever they do or wherever they go, their network will have them covered.

CRITERIA POINTS

  • Demonstrate innovation and technical delivery
  • Show what was done in the last 12 months to improve coverage
  • Show what was done in the last 12 months to improve support services
  • Show what was done in the last 12 months to grow user trust
  • Explain what steps were taken to protect ARPU
  • Provide evidence of financial growth

With trends such as M2M solutions, flexible working and productivity at the forefront of government policy and employer strategies, the importance of reliable, high speed mobile connectivity will continue to grow. The operator which meets these demands while delivering first class support and a service tailored for individual business needs will be crowned Best Business Network 2018.

CRITERIA POINTS

  • Customer service and value for money
  • Shown support for corporate SMB, SME
  • High quality network - Innovation in products, services and technical delivery
  • Convergence and integration of additional services
  • Financial growth in the last 12 months
  • A network ‘future-proofed’ for business needs

Despite an ambivalent approach to MVNOs from many networks, the sector continues to thrive and grab market share as users become increasingly price-conscious. To succeed in this space requires a tenacious and cast-iron strategy, resilience to partner pressures and a finely tuned marketing strategy. The winner of this categories best represents these qualities.

CRITERIA POINTS

  • Show new innovation in the last 12 months
  • Demonstrate successful marketing campaigns
  • Explain impact in the market and on the competition
  • Financial and business success

An MVNO can only be as innovative as the service it is able to provide. This category rewards the MVNO partner that does the most to champion and support the MVNOs dependent on their services.

CRITERIA POINTS

  • Case studies of using technical innovation to suit client USPs
  • Provide testimonials from MVNO partners
  • Demonstrate and quantify business success
  • Show how the business has driven MVNO partner success

As customers demands change the need for innovative services such as portals , apps and services are becoming a vital requirement for business users . This category recognises the partner who continues to deliver an innovative service 

CRITERIA POINTS

  • Demonstrate ease of use
  • Have the full support of those that use it
  • Balance the needs of the provider with the needs of the partners
  • Provide user case studies
  • Show a quantifiable increase in provider performance
  • Create innovative solutions to partner needs

No longer a niche but a necessity in the business communications market, unified comms continues to expand in both market potential and definition. As dealers compete to provide a complete service for their clients, this category examines the success, innovations, skills and opportunities developed along the way.

In the event of being longlisted this category will require the entrant to present their entry in person to the judging panel at Future's London office. This should be in the format of a presentation. More details will be provided when the longlist is announced.

CRITERIA POINTS

  • Outstanding customer service
  • Business and technical innovation
  • Financial stability and growth
  • Diversification and adaptability
  • Developing new business opportunities
  • Staff training and development

This category recognises the services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP.

In the event of being longlisted this category will require the entrant to present their entry in person to the judging panel at Future's London office. This should be in the format of a presentation. More details will be provided when the longlist is announced.

CRITERIA POINTS

  • Outstanding customer service
  • Business and technical innovation
  • Financial stability and growth
  • Diversification and adaptability
  • Developing new business opportunities
  • Staff training and development

By 2020, half of the UK’s mobile phones are expected to be sold online. It is a vast and competitive market in which only the strongest survive.

To be successful retailers must not only secure the biggest deals, they must market them in innovative ways to grab the brief attention span of online consumers in a crowded marketplace. This award recognises the key role online retailer’s play and rewards the one which demonstrated it has performed to its fullest over the course of year.

CRITERIA POINTS

  • Best products and services
  • A clear and easy to use online store
  • Best customer service, including after care services
  • Best for generating hits with products, marketing and deals
  • Innovation
  • Marketing initiatives
  • Commercial performance

The most powerful sales channel in the UK mobile space demands seamless integration of sales, logistics, marketing and purchasing to survive, and excellence and ingenuity in these areas to thrive. This award goes to the high street retailer that has done more than any other to provide the very best in retail experience and results.

In the event of being longlisted this category will require the entrant to present their entry in person to the judging panel at Future's London office. This should be in the format of a presentation. More details will be provided when the longlist is announced.

CRITERIA POINTS

  • Demonstrate commercial performance
  • Provide the best in-store experience for customers
  • Explain how the retail strategy relates to key industry trends and challenges
  • Show initiatives aimed at growing customer relationships and selling additional services
  • Promote best practice in customer service

This category is designed to recognise the impact manufacturer’s field marketing teams have on the success of the business in their work to educate and train high street and contact centre retail staff.

CRITERIA POINTS

  • Outstanding impact in the retail community
  • Outstanding impact in call centres
  • Innovation in marketing, education and training
  • Exceptional results and significant standout for the manufacturer
  • Adaptability to changing market conditions
  • High impact launch campaigns with excellent ROI
  • A strategy reflecting the manufacturer’s brand image

Product categories (not open to entries)

The judges are looking for the device which meets the following requirements:

• Biggest impact in the year ahead
• Creates the most customer excitement
• Best for looks and style
• Best for experience and ease of use
• Outstanding features

The judges are looking for the device which meets the following requirements:

• Under £200 in price • Highest specifications for the price • Best for usability • Best for looks • Best for features and services.

The judges are looking for the device which meets the following requirements:

• Under £450 in price • Highest specifications for the price • Best for usability • Best for looks • Best for features and services

The judges are looking for the device which meets the following requirements:

 

The judges are looking for the device which meets the following requirements:

 

 

 

 

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• Best for usability
• Best for looks
• Best for features and services
• Best for creating demand

 

 

Which device manufacturer has best utilised its products, market position and relationships to drive their overall strategy and reputation within the industry and beyond. The judges are looking for the device which meets the following requirements:

• Exciting products that have captivated consumers
• Innovations in design and features
• Balanced range of products
• Demonstrated market leading execution of sales and marketing
• Been a reliable partner for trade buyers in terms of forecasting, finance, returns and aftercare