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As I mentioned last month, the future state of your business is likely to be very different than the current state if you do adopt the philosophy that ‘Unified Communications’ (UC) solutions, involving not only mobile but fixed telecom and IT products and services, are the future of business communication.

But Rome wasn’t built in a day and small steps to start to change your business now will pay big dividends later. It is all about moving from selling ‘simple’ solutions which do not require a huge amount of customer interaction to providing ‘complex’ solutions that could take a significant amount of time and skill to set up. One of the easiest steps to move up the ladder is mobile email. BlackBerry provides one of the simplest out-of-the box mobile email solutions and their business is bucking the trend and growing at a phenomenal rate month on month. If you are not already selling BlackBerry to business customers and/or consumers you are definitely missing a trick. Correct that now by talking to a HSC Sales Account Manager on 0844 875 0000 about the support we can provide you to get started.

On the day-to-day service front, HSC continues to make life easier for our dealer customers. Not only do you have the array of resources available to you at www.yourhsc.com we have now introduced an automated BACS payment system. Coupled with this we can also now remove the need to send reams of paper on a weekly basis by replacing the pack with an email.

Last but by no means least, if you don’t already buy from HSC, or used to and have stopped, we have a unique incentive for you in July to encourage you to ‘get to know us’ again. For any new or returning dealer who connects 10 or more pay-monthly connections through us in July we will supply them with a laptop absolutely free of charge.

Let us help you evolve your business.

Bob Sweetlove, General Manager, Hugh Symons

Firstly, may I thank all of our customers for the help you gave towards HSC being crowned Best Distributor – Networks at the Mobile News Awards last month. As a pure distributor we are completely dependent on the depth of our dealer base and the consistent quality of the connections you provide us. You’ve done us proud and we’re extremely appreciative.

Rather than sit back and bask in our success we’re committed to driving forward with our dealer propositions. ‘Shop’ dealers should be focusing on mobile and fixed broadband as additional revenue streams to traditional mobile handset business. They should also consider driving the growing consumer range of BlackBerry Pearl devices. These really can keep a consumer as well-connected as a business user with some cracking colour/software combinations. ‘Office’ dealers should also be broadening their product portfolio to become experts in all forms of business communications. How are your business customers harnessing the power of the internet with their devices and fixed and mobile call-routing? How well are they communicating with their customers? The answers to these questions lead you to a whole host of potential sales e.g. BlackBerry, VoIP, SMS solutions etc. However you go to market please talk to your HSC account manager about developing your ‘mobile+’ proposition.

If you are not yet trading with HSC, please either contact our New Business team on 0870 849 0202 or come and see us at Comms Solutions 2008 at Wembley Stadium on 16 and 17 April. You will be able to meet the team face to face and discuss the full range of products and services HSC can offer.

We’re also hosting our annual unity® seminar on Tuesday 13 May at the famous Ministry of Sound in London. Partner invites will be on their way shortly and we look forward to sharing our plans for the future.