12/16/2010 11:32:00 AM
Communicate Better wins Shred-it deal
Unified communications provider Communicate Better Group has won a two-year contract to deliver a managed Blackberry solution to Shred-it, the confidential document destruction company.
The Manchester-based firm beat off stiff competition to clinch the cross-selling deal with Shred-it. The company has been providing standard voice-based mobile communications to Shred-it for over five years. It said the deal is the latest example of the Group’s strategy to provide a completely integrated solution to clients.
Communicate Better director Mark Dermody (pictured) told Mobile: ‘We have provided voice-only solutions to Shred-it for over five years. Shred-it wanted to allow their sales force to have sight of their sales management information. They looked at several different suppliers.
‘We put forward a proposition for BlackBerry, as security is obviously at the top of Shred-it’s agenda. The proposition also had to work fully with the existing system and a SAP mobile-based solution Shred-it is trialling. So we had our technical team working closely with Shred-it’s technical team to develop the solution.’
Communicate Better will also provide full help desk support under the terms of the contract.
Robert Guice, executive VP of Shred-it EMEA, said: ‘We welcome the introduction of this new service to the daily running of the business, improving the service to our customers and providing another way to communicate effectively and efficiently remotely.
‘Security is the top priority in all of Shred-it’s business activities and as such we are continuously enhancing our service offering to ensure that we are offering the most secure document destruction services in the market.’
The Communicate Better Group recently completed the rollout of a £250,000 five-year fixed-line hosted telecoms contract with estate agent Gascoigne Halman, which it clinched in a cross-selling deal.
The group is following a ‘buy and build’ strategy. In June, IT company Advanced Computer Systems became its third acquisition.
Dermody said that further acquisition deals for the Group are in the pipeline.