Amillan has completed the first phase of its £750,000 deal to provide unified comms and IP telephony to the University of Westminster in record time.
The Solihull-based unified comms provider rolled out the initial IP telephony to 400 employees within two months, which allowed the university to migrate staff to the new office with minimal disruption.
Now Amillan is working on the second phase of the contract, which will provide the university with a ‘state-of-the-art’ unified comms infrastructure.
The work is going on alongside a major restructuring at the university, which has seen a number of schools consolidated and several departments relocated to new premises.
Under the deal, Amillan will deliver a cross-campus and external communications infrastructure that will enable the university to provide better corporate and student services. Once complete, Amillan’s solution will give more than 3,000 university employees across the entire campus tailored access to IP telephony, softphone applications and unified comms tools.
Amillan beat several major competitors to the deal after the university’s information systems team decided it offered the best all-round and most cost-effective telephony package.
Lee Rose, associate director of infrastructure at the University of Westminster, said: ‘Our corporate services team undertakes critically important work which is dependent upon reliability and quality of communications.
‘Amillan’s solution will give us a modern and flexible communications infrastructure to transform these services and give our internal teams swift access to students, other departments and external partners.’
Referring to the tight timeline, Rose added: ‘We chose Amillan as we knew that we would receive the best service from them, both during installation and also continuing throughout the contract. To add the tight timeframe into the mix, we knew we were asking a lot of Amillan, but we were sure it was able to deliver on-time and with excellent results.’
Martin Ratcliffe, Amillan’s key account director, said: ‘With such a varied user base, from technical support staff to academics, staff buy-in is crucial to project success.
‘The deployment at the new office has served as a useful and successful trial to bring staff on-board, and as unified communications tools are rolled out, we will continue to work with individuals, ensuring everyone is comfortable with the technology they’re using.’