3/2/2011 11:17:00 AM
Excalibur has ‘no regrets’ over One Net
Excalibur was the first Vodafone Platinum Partner to test drive Vodafone One Net. Phipps said One Net is still bedding down and needs some refinements but adds that overall ‘it is the right idea and the marketplace is really starting to see its value. Customers are increasingly starting to see it is a good thing to have’.
Phipps said he has no regrets about getting in at the early stages of One Net.
‘We wanted to be in from day one so we could make a difference. I won’t say it was pain-free but I would rather we were in there from the start, being able to help shape it and make a difference rather than having something dumped on us that we had no influence on.’
Phipps says it is this quality of service that gives it the edge as a Vodafone partner. ‘That is why Vodafone is so heavily partnered with us. It’s about owning the relationship with the customer. All of our One Net customers have more than one product with us.’