Comm-Tech drives into unified comms

Comm-Tech drives into unified comms

Norfolk-based Comm-Tech Voice and Data is on the move with plans to relocate to newly built headquarters in Norwich next year.

The move will add impetus to the company’s drive into the unified comms market, bringing Comm-Tech and its sister companies Juice Telecoms and RPC Recycle under the same roof.

Tye Jennis, Comm-Tech’s sales director, told Mobile: ‘We are in the process of constructing purpose-built offices on the outskirts of Norwich which will bring all three parts of the business into one location, hopefully within the next 18 months.  Our aim is to achieve a carbon-neutral building.’

He added that sister company Juice Telecoms has opened up opportunities in the unified comms market with cross-selling opportunities for Comm-Tech.

He explained: ‘We offer expertise in both mobile and fixed line. We have people in Juice Telecoms who have many years of fixed line experience and who have worked with industry leaders in the sector, so we can offer a portfolio of products and deliver a fully managed and supported solution.’

Comm-Tech is also making progress with Vodafone’s One Net solution, although Jennis admitted that its success will to some extent depend on geographic location.

He said: ‘Once customers understand the concept, which is a brilliant idea, it is a relatively easy sell, providing the infrastructure is there to support it. There are rural broadband issues in Norfolk which can make take up difficult, but we are seeing sales pick up with new sales personnel covering London, Chelmsford and Essex areas.’

Comm-Tech is on a roll this year having recently clinched the Best Customer Retention Award in the Platinum Partner category at Vodafone’s Partner of the Year Awards, held in London last month.

The award follows Comm-Tech’s appointment to the ranks of Vodafone’s Platinum Partner programme in October last year.

Jennis put Comm-Tech’s win down to ‘the dedication of our support and sales teams in looking after our customers. We must have one of the lowest churn levels in the industry’.

Jennis said retention and winning new business would continue to be the company’s number one priority this year. To this end, Comm-Tech recently boosted its sales team with five new recruits.

‘It is a matter of focusing on retention, keeping the business we have while continuing to win new business,’ Jennis added.

Written by Mobile Today
Mobile Today


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