Cloud-based service provider Natterbox has signed a partnership with Orange Business Services to provide mobile call recording.
The service is targeted at businesses regulated by the Financial Services Authority (FSA) that need to comply with legislation on mobile call recording. Natterbox said the service is also suited to the management of remote workers.
The solution is network-based and also works on Orange’s partner networks worldwide.
Neil Hammerton, CEO of Natterbox, said: ‘Mobile call recording is something that has become a necessity to regulated financial services companies in the last year. Failing to comply could land organisations in serious legal trouble and they have been crying out for a simple, secure, non-disruptive solution.’
He added: ‘Many businesses that opted for app-based recording solutions when the rules were first introduced have been finding that they are overly complex, easily circumvented and unworkable. Our on-network solutionsolves that problem and this new partnership with Orange Business Services –Trading Solutions will make it even more accessible to thousands of business users.’
Lionel Grosclaude, CEO of Orange Business Services – Trading Solutions, said: ‘This partnership with Natterbox aligns with our strategy to offer the best services to our clients.
‘Our mobile voice recording solution not only provides what clients need for compliance purposes but goes above and beyond, enabling better detection and prevention of fraud for robust governance, adding additional value to their systems.’