3/5/2013 10:07:48 AM
O2 gives Help at Hand for ill and vulnerable
O2 has launched a mobile healthcare service providing a handset with a fall detector, GPS tracking and one touch connection to a 24/7 support centre.
Help at Hand is available in store for a £99 upfront payment and £20 per month. Users can also top up the handset to make prepay calls. Other features on the handset include four pre-loaded numbers for the ill to get in touch with carers, friends or family and designated 'safe zones' that can alert carers if the user goes outside of a certain area. The operator trialled the service with more than 200 people last year. The device will be able on O2's website, in O2 shops and in 100 Sainsbury's pharmacy branches.
Nikki Flanders, MD of O2 Health, said: 'The Help at Hand mobile care service gives people who have a health condition or feel vulnerable the confidence to get out and about safe in the knowledge that help is the press of a button away. This differs from traditional fixed telephone line 'telecare' which gives people help, but only in the confines of their home - trapping them indoors. Meanwhile, carers are reassured they can be called simply and easily if anything should go wrong. It's all about independence for users and peace of mind for carers.'
Author: Graeme Neill