5/7/2013 12:24:39 PM
Daisy Distribution launches handset swap scheme
Daisy Distribution has launched a new 24 hour swap scheme to its partners on all Sim-free handsets.
The 24/24 Handset Swap Out system will allow its customers to get a replacement handset within a day of reporting a warranty fault. Customers can apply for a new handset using the Daisy Partner Portal, with requests received before 12pm processed that day and those received afterwards dispatched on the following day.
Julien Parven, marketing director at Daisy Distribution, said: 'This part of our business is a key growth area for 2013 and we want to add as much additional value into our handset sales category as possible.
'Through agreements with all our handset manufacturer partners we are not only able to grow our devices offering, but our partners will also have the ability to pass this service down to their customers and grow their own SIM-free category.'
Daisy Distribution added all handset purchases made by partners after 1 May will automatically enter into the 24 month warranty period from date of purchase.
Author: Graeme Neill