The exodus of Azzurri senior staff has continued with the departures of mobile sales director Jason Elliott and HR director and industry veteran Noel McGonigal.
The news comes amid claims of falling staff morale and a decline in customer numbers at the managed services company.
McGonigal is taking the role of European HR director at international estate agent Savills, which is an Azzurri customer. Mobile understands Elliott is about to take up a senior position with Olive Communications. Olive was unavailable for comment.
These latest high profile departures from Azzurri closely follow that of Nick Beardsley, Azzurri's head of major business, who joined Olive as its director of converged solutions ealier this month.
Azzurri has lost a number of key figures to Olive over the past year, starting with former sales director Martin Flick who left in December last year to become MD of Olive Communications. He has since been joined by a number of former Azzurri managers including Azzurri’s business development director Grainne Gormley who became Olive’s head of corporate sales, Sean Sadler, former Azzurri IT head, who joined Olive in March as IT director and more recently Nick Beardsley.
Other recent departures include account management director Jon Arnold and Platinum client director Mark Kershaw. Both moved to Daisy where Arnold is group enterprise sales director and Kershaw group sales specialist.
Azzurri CEO Vim Vithaldas hit back at claims that sales are falling and morale low. He declined to comment on customer relations but said the claims 'are way off the mark'. He said the continuing departure of Azzurri executives did not indicate low morale at the firm. He pointed to an annualized survey across the company as evidence. He added: ‘It has an 80% return rate and has the highest return on employee engagement and satisfaction yet.
He also argued the company was in a stronger position than ever after its recent refinancing, pointing to a recent five year deal to provide Vanquis with call centre services, as evidence the company is continuing to grow.
Vithaldas said some staff had left following a major restructuring. He added: ‘As part of the refinancing we have had a restructuring of our teams to grow the business. Some of our staff like that and some don’t but quite frankly I am going to run the business in the way I want it run and those that don’t like it are leaving. But whenever anyone leaves I will replace them with someone better and so far that is what I have always done through my two years at Azzurri.’
Asked why so many Azzurri executives had moved to competitors such as Daisy and Olive, Vithaldas said: ‘We have the best people in the industry and so we are targeted by our competitors and, as I did when I left Datapoint and joined Azzurri, you look to bring in trusted lieutenants, and that has been the case with some of the senior people who left Azzurri.’