Unified communications provider Olive is on an intensive training drive which will see all of the company’s 160 staff attend training sessions with skills development company Space2.
The company’s Olive Academy programme aims to invest heavily in the personal and professional development of its workforce over the next 12 months.
Space2 has devised 32 different learning modules, tailored to suit different business functions within Olive. The training will start with employees taking part in classroom-style workshop exercises, followed by one-to-one training sessions to further instil the learning a few weeks later. Finally, telephone training will be used to follow up and ensure the teaching has been put into practice, reinforcing an ongoing learning process.
This is Olive’s first major training programme for all of its staff since it launched in 2003. The training strategy is part of wider ambitions to attract the best talent from within the telecoms and technology channels.
Olive chief executive Martin Flick (pictured) said: ‘The Olive Academy is an exciting and expansive project that shows our commitment and desire to invest in our staff. We recognise that the success of Olive, and our ability to provide the highest levels of customer service, relies on the success and skills of our people. We believe the training will also inspire and reinforce a real sense of togetherness within the business, as well as supporting personal development.’
Flick added: ‘This isn’t a "one-size fits all approach" either, as much like our customers, everyone within Olive is different. That’s why they all have their own individually structured training programme that will enable them to grow in their roles and develop new skills, and help them build their career.’
In further news Olive has boosted its HR team with the appointment of HR manager Nick Evans, who joins after seven years at online retailer Shop Direct in a similar role. Evans joins in the midst of a major recruitment drive, following Olive’s recent office move to its new 7,000 square feet HQ in High Wycombe.
Evans said: ‘Joining Olive is an exciting move for me with the huge appeal of a rapidly expanding and ambitious environment to work within. I want to make both a personal and professional impact at Olive and work with the team here to help the business reach its long-term objectives.’