Communicate Better doubles turnover and targets growth

Communicate Better doubles turnover and targets growth

Unified comms company Communicate Better is set to deliver £8m in turnover next year boosted by its aggressive acquisition strategy, a major push into cloud services and a concerted recruitment drive.

The Swinton-based company has doubled turnover to £7.5m this year, reporting its best ever set of results. Director Mark Dermody said the company was continuing the acquisition drive that has seen Communicate Better acquire three businesses last year. The company’s most recent acquisitions include TTS Communications, SCT Systems and IT and cloud specialist ConvergeOne.

Dermody said the acquisition of ConvergeOne has enabled the company to expand its cloud services provision, allowing it to offer the latest cloud technology, including hosted backup and disaster recovery, messaging, collaboration, system performance monitoring and mobility solutions, knitting together telephony, networking, mobile solutions, IT infrastructures and professional telematics management packages into an integrated solutions approach. The deal also brought the company a number of significant contracts and a wide range of customers in the legal sector.

Its acquisition of TTS has allowed it to expand its geographical footprint to East Yorkshire and Humberside.

The company has also increased staff numbers this year, from 27 to 65, in its sales and marketing divisions, to help boost its drive into the cloud-based technology sector.
Communicate Better is also proud of its customer retention record which has seen the business retain 99% of its customers year-on-year. It attributes its low churn rates to its specialist industry knowledge and proactive customer service which aims to keep clients' costs low and efficiency high.

Dermody told Mobile: ‘We have really expanded the business this year. We are doing really well and looking to expand further. We are taking on new staff and we are talking to other potential acquisition targets.’

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