O2 Business is investing £20m on a range of ‘bespoke products and free expertise from specially trained O2 Gurus’.
The network said that its new offering was unique in that it would allow small business customers to pick and choose from a range of products and services, to create a bespoke package that is most beneficial for them. The range includes: cloud storage system Box, Microsoft Office 365, call conferencing product Just Call Me and Wi-Fi calling tool TU Go for Business.
02 Business’s investment has also been in training and the network will also introduce specifically-trained O2 Gurus to provide free, impartial technical advice. These staff will be available to assist customers in O2 stores across the country, online through web chat and on the phone.
Ben Dowd, O2’s business director, said: ‘At O2 we know that no two small businesses are the same, and the technology which will help each business fulfil their full potential varies widely. We want to treat each small business as an individual, which is why we offer a ‘Pick and Mix’ approach to our entire new range of products and services.
‘We want to help more small businesses to grow and thrive in an increasingly digital Britain, and we believe a key step is to take the hassle out of technology. We see first-hand how the right tech can help any company work smarter, faster and more efficiently, and we are proud to be making such a significant investment in the cause.’