Comms365 MD Mike Van Bunnens is on a mission to educate businesses on the importance of using failover systems to back up their mobile, fixed line and broadband connections.
Bunnens told Mobile: ‘Many companies don’t have any back up, either because they’re not aware of them or because they’re reluctant to spend the money but when a system goes down with no back up the costs can be enormous to that business.
He added: ‘We are trying to re-educate the market and businesses are slowly accepting the need for a diverse, resilient connection and we have a full suite of services in mobile that can deliver that.’
The mobile data and fixed line communications company owns and operates a carrier grade network which interconnects across all UK mobile operators and fixed line networks allowing it to offer customers a range of failover services, including 3G to 3G and, as part of its Cloud Protect service, 3G to ADSL and 4G to Fibre to the Cabinet (FTTC).
Bunnens said the failover services are seamless, retaining the same IP address as the primary connection which removes the need for any reprogramming by the end user.
Comms365 recently worked with Daisy to install a 3G failover system across The Entertainer’s store portfolio. Routers were embedded with a roaming sim able to switch between networks for optimum performance and providing each toy store with automated failover to 3G.
Bunnens said demand is strong in the retail sector. ‘A lot of retailers run their communication services on ADSL across multiple sites, so it can be hard to establish where a failure has occurred. Having a 3G failover allows retailers to keep stores operating seamlessly in the event of a failure.’
The rise in cloud-based services is also driving demand, said Bunnens. ‘Businesses are more exposed than ever before to the dangers of system failure. For anyone using cloud services such as Office 365, Salesforce or DropBox we have a defined product to ensure their cloud experience has full back up.’
Comms365 also offers Continuum, a bonded service which allows customers to bond multiple sims from multiple operators, combining bandwidth to drive speeds of up to 500 Mbps whilst guaranteeing quality of service.
Bunnens said Continuum is particularly useful for energy and construction companies with operations in hard to access areas.
‘Getting ASDSL services to a brown or greenfield site takes time and a lot of forward planning. We can deploy a bonded unit on the same day,’ he explained.
Comms365 also offers a managed service ranging from a single managed enterprise grade device with monitoring, through to full scale multi-site secure private 3G networks, with mobile operator resilience and failover.
Pull out quote: ‘Businesses are more exposed than ever before to the dangers of system failure.’ Mike Van Bunnens MD Comms365
The company, based at Cranfield University’s Innovation Centre, has grown rapidly since launching in 2008, boasting 350 customers, 40 resellers and five wholesale partners to date. Customers include retailers, construction, security and energy companies as well as law enforcement and highways agencies.
‘I am glad to say we don’t have a typical customer,’ said Bunnens. ‘Every single day we find new customers coming to us for new things. There are no boundaries and that keeps us fresh.’