Vodafone has launched a new smartphone replacement service for businesses.
Called Vodafone Rapid, the network explained that the feature will enable small businesses to get a replacement handset within four hours of a claim being made.
This is aimed to help reduce the downtime for a company if a mobile is lost, stolen or damaged. According to research carried out by Vodafone, a missing handset can cost small businesses £12,000 a day while 67% of survey respondents said their smartphone was vital to running their organisation.
Phil Mottram, Enterprise Director at Vodafone UK, said: ‘When the potential loss of new business opportunities equates to billions of pounds for small businesses country-wide, and more importantly could mean that a small business misses out on that vital call, it’s business critical to get replacement phones into the hands of business owners as quickly as possible when they find their mobile is lost, stolen or damaged. This is where Vodafone Rapid comes in – getting the country’s small business population back up and running with a replacement phone within just four hours.’
Describing the service as the first of its kind, Vodafone explained that replacement devices will be couriered to addresses across the country. The network said that it will also give businesses £10 for every hour beyond the initial four hours, up to £40.