Daisy has launched a VoIP proposition for its business customers as part of its unified communications strategy.
Daisy VoIP provides business customers with the option to use VoIP either in part, by connecting a Daisy SmartBox to an existing telephone system, or in full with Daisy’s fully hosted IP Centrex system.
Daisy said its VoIP service offers reduced costs, free on-net calls between customer sites, low call charges and flexibility and scalability compared with traditional fixed line products.
All customers will receive full on-site support and access to a host of user and group based call features, as well as new product features such as call recording and fax to email.
Andrew Goldwater, Daisy commercial director of systems services, said: ‘The transmission of voice calls over a dedicated high-speed broadband internet connection for small-medium businesses is now a reality and we expect to see widespread adoption.
‘With the rollout of 21CN there is a confidence to deliver IP telephony, and with the products now robust enough for business quality, this is now a viable option for firms as it requires limited capital investment and offers the flexibility and scalability for future expansion.
‘We are committed to being the leading provider of unified communications to SME and mid market sectors and are confident in rapidly expanding our VoIP market share in this sector.’