Everything Everywhere has been accused of misleading a local MP after it emerged that 100 jobs could be lost at Orange’s call centre in Darlington.
The cuts are part of the operator's plans, announced last week, to reduce its 16,000-strong UK workforce by 7.5%.
Darlington MP Jenny Chapman claims she had been reassured by the operator that plans to cut 1,200 jobs would not affect jobs in Darlington, where 2,746 staff are employed at the Orange call centre.
However, this week Orange confirmed that around 100 administrative and managerial jobs could go at the centre. A smaller number of jobs will also be cut at its North Tyneside call centre, which employs 2,313 staff and at its Sunderland centre, where 896 staff are employed.
Chapman told the Northern Echo: ‘In the email I received, they indicated the changes would not affect jobs in Darlington. That was self evidently not the case.
“I am cross about it and want to meet them urgently to find out the situation. Many mortgages depend on those jobs.
‘I do not want a big, public row, but it is not a great way to carry on.’
Everything Everywhere confirmed around 100 back office jobs were under review at Darlington as part of a 90 day consultation process.