O2 will make redundancies after a major reorganisation of its management announced yesterday (8 December).
Sources indicated that hundreds rather than thousands of O2’s 11,000-strong workforce could lose their jobs as a result of the cuts. A consultation period of an estimated three months will kick off in January.
‘We don’t expect radical job losses’, a spokesman said, adding that the move is ‘not a cost-cutting exercise’.
‘It’s about getting the right business model going forward,' he said.
Meanwhile, the operator will increase frontline roles, adding 250 more to its team of 150 ‘Gurus’ in stores.
Yesterday the operator revealed a major restructure of its business and consumer divisions as it reaffirmed its status as a services company beyond just mobile.
Sales and marketing will be brought together on O2’s business side in a move that will see business sales director Ben Dowd take SME marketing from marketing director Sally Cowdry.
On the consumer side, sales and customer service will be joined under a yet to be appointed director of sales and services.