Christian Craggs, former head of O2’s professional and managed services, has returned to O2 in a new role as head of strategy, planning and operations.
Craggs will report to UK business director Ben Dowd from today (28 February). He will be responsible for developing the business directorate’s strategy.
He has previously worked in business development and strategy roles in both Telefónica O2 UK and Telefónica Europe.
Dowd said: ‘I am delighted that Christian is returning to the team and leading one of the most important areas of the business directorate. I have no doubt he will be a success in his role and will do it in a way that will enable us to reach our ambition and deliver fully to our customers’ needs.'
Cragg is tasked with overseeing O2’s enterprise and SME strategies and ensuring they are aligned.
Dowd added: ‘Christian’s previous experience and knowledge of O2 will be a huge asset. With the support of the wider team, he’ll help us to maintain the focus on delivering our strategy and make sure we are ahead of the game in this ever changing market.’
Craggs said: ‘This is a huge opportunity for me and one that I am really looking forward to. Coming back to the great team at O2 and being able to help mould and set the vision for the future strategy of the business team was something I jumped at.’