More than half of UK consumers rarely or never have long telephone conversations with friends or family as the huge increase in mobile phones has caused a decline in landline use, according to the latest data from price comparison website, uSwitch.com.
The research into the phone habits of consumers found that despite the fact that mobiles phone are thought to make it easier to communicate, 56% of Brits now rarely find the time to have long telephone conversations with 70% admitting the average length of a call to loved ones lasted less than 10 minutes.
Surprisingly, the research revealed that the older generation was the least likely to chat on the phone for 30 minutes or more. A huge 60% of 55-64 year-olds rarely or never make calls that last for more than half an hour compared to 52% of 18 to 24 year-olds.
Ernest Doku, a uSwitch.com technology expert, said: ‘Keeping in contact with loved ones is infinitely easier with new communication methods such as texting, emailing, and instant messaging, which help people to keep in touch, wherever they are in the world.
‘You’d think modern mobiles would mean we’d be chatting more than ever, but it seems that the convenience of these methods is leading to the death of the long conversation. People prefer to either have five-minute catch-ups while on the move, or simply stay in touch by a brief text or email.
Meanwhile, the research also revealed that many consumers find it easier to communicate through other means rather than talking with 24% of respondents admitting that they preferred to text or email rather than engaging in conversation.
Another 19% claimed that making calls is too expensive, while 10% said they have ‘nothing to say’ to their loved ones.
Doku added: ‘It would be a shame if the art of conversation died and we became a texting and instant messaging society, but our research seems to illustrate that things are moving in this direction.’