2/29/2012 12:03:07 PM
Avenir launches survey portal for dealers
Avenir Telecom has launched a new customer satisfaction index portal for its dealers to measure customers' happiness at various stages after a deal is completed.
The service is available at www.businesscsi.co.uk. Each survey will be branded with the dealer's logo and the information will be password protected. In order to encourage customers to use the service, Avenir will offer them a free Energizer 3-in-1 Super Universal mobile device charger worth £24.99.
Avenir MD Andy Tow said: 'Customer satisfaction has become increasingly important to the whole of the mobile industry and our job is to ensure that our dealers create ‘fans’, not only of their own businesses, but on behalf of the networks that we represent. As such, this is one of Avenir Telecom’s top priorities for 2012 and we are very proud to be the only distributor offering this fantastic service.'
Editor: Graeme Neill