Azzurri has clinched a £900,000 three-year unified comms deal with City & Guilds after offering to cut its mobile costs by over 40% and its fixed-line costs by 33%.
The first phase of the City & Guilds contract will see Azzurri manage four existing telecoms supplier contracts with Vodafone, Cable & Wireless Worldwide, BT and Britannic. Once these contracts expire, all four will be retendered to drive down costs. The second phase will see Azzurri deliver a fully integrated unified communications service.
City & Guilds head of architecture and strategic development Ian Turfrey said: ‘Our first priority was to procure a cost-effective service and get more from our existing infrastructure through an operational costing model rather than capital expenditure.
‘We also wanted a long-term strategic telecoms partner that could help take us on the journey to a fully integrated unified communications environment.’
Phase one of the contract will see Azzurri upgrade City & Guilds’ entire IP telephony network to the latest version of Mitel’s Communications Director (MCD) software.
Azzurri will also converge City & Guilds fixed and mobile estate via its Mobile Extension (Mobex) and Mobile Extension Zone (MEZ) services, to deliver cheaper tariffs and drive down call costs.
Turfrey said: ‘We asked: "Do 500 people really need both a mobile and a fixed-line phone?”. Most businesses currently have both, but we want to get to the point where the choice of device is irrelevant. We just want to provide staff with the communication services they need regardless of their location.’
Azzurri Communications CEO Vim Vithaldas said the company had won the contract in the face of ‘very competitive’ bidding. He added: ‘It’s a validation of our belief that Azzurri’s unique combination of independence, deep technical capability and commercial flexibility is becoming increasingly attractive to the market.’