Apple offers Australian consumers refunds over new iPad 4G claims

Apple offers Australian consumers refunds over new iPad 4G claims

Apple is offering Australian consumers a refund on the new iPad who feel misled about the 4G capabilities of the tablet.

The Australian Competition and Consumer Commission (ACCC) has alleged Apple's promotion of the device is misleading 'because it represents to Australian consumers that the product "iPad with WiFi + 4G" can, with a Sim card, connect to a 4G mobile data network in Australia, when this is not the case'.

At a court hearing today (28 March), Apple agreed to display a new statement on its website, online store and in promotional materials that said: 'This product supports very fast cellular networks. It is not compatible with current Australian 4G LTE networks and WiMAX networks.' Signage with the same wording will be sent to resellers to display at point of sale.

The manufacturer will also contact customers and offer a refund to anyone who bought the WiFi + 4G device between 16-28 March, including pre-orders.The case will go to a full trial on 2 May. The ACCC brought the action against Apple earlier this week, seeking a halt of sales, financial penalties, corrective advertising and refunds.

The latest iteration of Apple's iPad device went on sale earlier this month and the company has sold three million units in the four days since launch.

Editor: Graeme Neill

Written by Mobile Today
Mobile Today


Please wait...

Please write code to prove you're human