4/11/2012 10:17:33 AM
Nokia vows to fix Lumia 900 data woes
Nokia has assured UK consumers its forthcoming Lumia 900 phone will not have the same software issues that affected it in the US.
The device goes on sale on 27 April and has been backed by a massive ad campaign in the US since it was launched there earlier this month. However, the Finnish manufacturer has received complaints about dead data connections from customers.
In a blogpost, Nokia said it would roll out a software update for the handset on 16 April. Consumers who already own a device will be able to swap it for an updated handset. Any consumers who have already bought a device, or purchase one between now and 21 April, will receive a $100 credit to their AT&T phone bill. Nokia said: 'This issue is purely in the phone software, and is not related to either phone hardware or the network itself. As a proactive and prudent measure, we decided to take immediate action. We have identified the issue, and have developed a solution.'
A Nokia UK spokesman said: 'This issue was an anomaly, and we are confident in the stability and quality of the Nokia Lumia 900. This problem is specific to the Lumia 900 sold by AT&T so does not affect any other Nokia Lumia device.'
Editor: Graeme Neill