5/9/2012 11:38:22 AM
Three halts insurance sales pending review
Three has temporarily halted selling insurance for smartphones, with a rise in fraudulent claims understood to be behind the decision.
The operator made the decision in March and will continue to honour any claims from customers who purchased insurance before that date.
It is unclear how long the review process will take but Three is understood to not be abandoning insurance sales permanently. The claims are handled by Lifestyle Services Group, which is part of the 4u Group that includes Phones 4u.
A Three spokesperson said: 'We temporarily stopped the sales of insurance in March, while we review the product and processes ahead of a return to the insurance market.'
Editor: Graeme Neill