The mobile industry needs to work with retailers and banks to ensure the success of mobile payments, the GSMA has said.
The industry body was speaking after Barclays revealed UK consumers were making more than a million contactless payments per month. The bank's PayTag service [pictured], which launched in April, allows customers to make mobile payments at a terminal through a tag attached to the back of any handset. Barclays also has the Pingit mobile money transfer app, which can also be used to pay bills.
Reed Peterson, VP and head of NFC at the GSMA, claimed Barclays' statistics were a sign of increasing consumer demand for contactless payments. He said it was 'imperative' that businesses worked together on an interoperable service.
He added: 'Future success will also be determined on the mobile industry working with other sectors, for example, retail and banking, to address issues such as consistent connections to NFC technology and educating consumers about the robust security provided through NFC and over-the-air mobile payments.'
Richard Armstrong, retailer relationship director at Barclaycard, said: 'The number of people using contactless [payments] has rocketed over the last year and, across Barclays, we’re now seeing our customers make more than a million such payments per month. We’re now working with a much wider range of retailers across transport, supermarkets, entertainment and indeed anywhere you currently use cash. A host of retailers have announced the move to contactless, including Starbucks, Waitrose and the M6 toll road.'