Leeds-based dealer Diva Telecom has become the latest business to earn Approved Partner status with O2.
The company, which also trades Orange connections, said it has had 40% turnover growth during the past two years. Under the Approved Partner status, it must now score at least 85% on feedback forms from every new O2 customer. The dealer said it has achieved a 99% score since its status was approved in July.
Sales manager Samantha Hayes said: 'Our hard work has paid off and this really takes our service to the next level. The O2 feedback form places a strong emphasis on understanding your customers’ businesses and that is something we pride ourselves on. With better discounts and tailor-made solutions at their disposal, we know our business customers will do well from this.'
Andy Tow, MD of distributor and O2 strategic partner Avenir Telecom, said: 'Diva Telecom has joined this small group of Approved Partners because it consistently meets the high standards O2 sets for the programme, including offering exceptional levels of service.'
Diva Telecom was founded in 2006 and offers a range of telecoms services, from conferencing for PLCs to text messaging for local schools. It handles 12 million calls per month.
Editor: Graeme Neill