8/9/2006 4:32:00 PM
Lack of E900s for O2 and Orange
O2 and Orange have struggled to keep up with demand for Samsung's popular E900 handset, with some stores reporting three weeks between deliveries.
One O2 salesman said he is expecting his first E900 batch in three weeks but is only getting nine handsets. He said: 'Everyone's struggling and O2 hasn't said anything about it, despite our enquiries.' A salesman in another O2 store said he had a waiting list of ten people wanting to buy the phone.
Despite complaints from staff, an O2 spokeswoman said there were no supply issues. 'It's just a very popular phone and it's inevitable that some stores are going to run out where it has been more in demand.' She added another shipment is due next week.
Orange stores have reported the same problems. One Orange salesman said: 'We have a major shortage of E900s.'
An Orange spokesman said: 'This particular handset is hugely popular and we forecast for it to be less popular than it is.' He added indirect dealers received deliveries on Friday. 'We are catching up now.'
Director of Samsung UK Mark Mitchinson said: 'There is no stock shortage on the E900.' He added: 'From our side they are getting everything they have forecast.'
Phones 4u, The Carphone Warehouse and Vodafone have not reported E900 shortages. One Carphone salesman said: 'We always get a lot of them in deliveries. It's a hot seller.'