4/15/2013 11:34:12 AM
Ofcom to clear up the cost of calling premium numbers
The cost of calling freephone numbers from mobiles could be slashed, under new proposals from Ofcom.
The regulator is investigating the cost of calls to companies and public sector organisations whose numbers begin 08, 09 and 118. These numbers mainly are for information, banking, directory enquiry and entertainment services but unless a consumer calls from a BT landline, it is unclear how much they will be charged.
Ofcom is proposing consumers will pay an access charge to their operator for all calls to these numbers and a service charge to the company they are calling. Both charges will be displayed on bills and advertising material. Ofcom is also proposing freephone 080 numbers will actually be free to call from a mobile phone.
The consultation will close on 28 May and Ofcom will publish its decision by the summer. It said any changes to how telephone numbers are charged are a 'fundamental restructuring' of the current model and would take around 18 months to implement.
Author: Graeme Neill