Jackie O'Leary, EE's chief customer officer, has left the company, with the operator launching a search for her replacement.
O'Leary has not revealed her plans but is expected to announce her future moves in due course. In the interim, her duties will be taken over by HR chief Francoise Clemes. O'Leary had responsibility for all contract centre operations at EE and led an overhaul of the call centres last year. The £13m project directed all queries according to which operating system a customer uses.
Jackie O’Leary said: 'My time at EE has been a hugely exciting one, and I have worked with - and led - some great people. I am leaving to concentrate on a number of new business opportunities, which I hope to announce in due course.'
Olaf Swantee, CEO of EE, said: 'Jackie has contributed enormously to the success of our company over the past four and a half years. I wish her every success in her future endeavours.'
O'Leary joined Orange in 2008 and formerly worked at Carphone Warehouse. Her last day at EE was yesterday (22 May).
Author: Graeme Neill