EE has taken first place in London for overall mobile performance, pushing Three off the top spot, according to RootMetrics latest tests.
In the same survey, which uses independent, on-the-ground tests, Vodafone, which previously shared the number 2 ranking, has fallen to last place.
The area tested – known as the London Larger Urban Zone (LUZ) – includes everything from Saffron Walden in the north to Tunbridge Wells in the south, and Southend-on-Sea in the east to Maidenhead in the west.
The tests show that 4G was available in over 80% of EE tests within London, meaning it can be classed as ‘widely available’ in the capital. However, this drops to approximately 45% in the areas outside of the urban core.
Throughout London and its commuter belt, Vodafone recorded an average download speed of 4.8 Mbps – more than twice the speeds recorded in October 2012. On network reliability Vodafone scored 92.3 (out of 100) compared to 97.8 for Three, 97.2 for EE, and 94.6 for O2.
However, within London, Vodafone beat Three to second place for download speeds clocking 6.5 Mbps compared to Three’s 5.2 Mbps.
EE and O2 tied for first place on call reliability with call failure rates of just 1.8% and 2.1% respectively. This compares with a call failure rate of 4.8% for Vodafone.
Vodafone delivered 88% of texts within 10 seconds, compared to Three’s 92.9%, with EE coming first with just 0.3% of text messages failing to send.
The report said a marked difference remains between the mobile internet speeds in the centre of London and the outlying towns across all networks. For example, while EE offers average download speeds of 17.2 Mbps in London itself, this drops to 11.9 Mbps in towns in the commuter belt. O2 in comparison had speeds of 3.9 Mbps and 2.9 Mbps respectively.
RootMetrics CEO and president Bill Moore said: ‘Our testers conducted more than 83,211 tests to deliver a highly accurate picture of mobile network performance in the area.
‘Using our data, we’ve seen that London now has faster 4G available than New York, but that there remains a clear split between the operators in the capital and its surrounding areas. EE is ahead of its competitors thanks to the introduction of its 4G service, which offers mobile internet that is more than twice as fast as the newest 3G technologies offered by other networks. This is going to become more important for people as they increasingly use their mobiles to search the internet, listen to music or watch videos.
‘While all operators have broadly upped their game in the last eight months, some have achieved less than others, leading to a major reordering of the rankings. Londoners may not think that the service provided by a mobile network can shift so dramatically so quickly. Our tests and online reports allow people to see just how fast things can change and then decide which operator is best for them, where they live.’
Author: Carol Millett