EE to create 300 new call centre jobs

EE to create 300 new call centre jobs

EE is looking to create 300 new jobs, with up to 200 created in its customer services and sales centre in Merthyr Tydfil.

The operator is the largest employer in the south Wales town and the jobs will be part-time and full-time roles across customer service and sales. EE will also hire 15 apprentices by November to join the 25 who will start in the coming weeks. An additional 100 roles will be created in the north east of England in its Darlington and North Tyneside centres.

Francoise Clemes, EE’s chief of customer service, said: 'Merthyr Tydfil is already home to one of our award winning UK customer centres and today’s announcement is great news for both job seekers and our customers.

'As well as providing a much-needed jobs boost for an area which has been badly hit by the downturn, the increase in employees at our customer centres reinforces our commitment to providing the best service possible to all EE customers.'

Dai Havard, MP for Merthyr Tydfil and Rhymney, said: 'EE is offering encouraging employment news for Merthyr Tydfil and the surrounding area. This increased investment by EE in its state of the art technology support centre in Merthyr Tydfil is a vote of confidence in our local community and sustainable employment. EE knows that Merthyr Tydfil is a place of opportunity and I am pleased to work with them to build our digital economy. Fifteen more apprenticeships recruited through our renewed local college, on top of 25 already due to start, is also great news.'

Author: Graeme Neill

Written by Mobile Today
Mobile Today

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