Samsung is planning to roll out a chain of mobile support centres, offering consumers services such as one hour repair.
The manufacturer is working with The Repair Station, with its first support centre, in Teddington, Middlesex, opening on Friday (15 November). Consumers will be able to get advice on Samsung's smartphones and tablets and will also have access to an in-store workshop, where they can update their products with the latest software and discuss technical problems with staff.
Brian Ford, service director of Samsung Electronics UK and Ireland, said: 'Samsung is delighted to announce the launch of its first mobile support centre in the south east region, as we look to grow our nationwide network of support services and give our customers the very best user experience. We hope that the launch of this new face-to-face facility will provide our customers in the region with unparalleled support for all of their Samsung mobile products.'
Glen Coleman, managing director of The Repair Station, said: 'Our new look store and service centre gives us the platform to develop these services, in collaboration with Samsung we intend to roll out more stores, delivering great service to Samsung’s customers.'
Author: Graeme Neill