EE tops RootMetrics UK mobile performance study

EE tops RootMetrics UK mobile performance study

EE has topped a UK-wide poll on mobile performance with Vodafone finishing last in almost every department.

The study was carried out by mobile analytics company RootMetrics which carried out more than 840,000 samples across 23,000 miles within the UK. EE topped overall performance with a score of 84.6, while Vodafone posted a total of 52.4. The data was colleced during the second half of 2013.

The UK’s largest network came top of all tests, which included call, mobile internet, text, network reliability and network speed performance. Vodafone came last in all but one which Three and O2 finished second and third respectively on overall performance (see below).

 

Overall Performance

Rank

Network

RootScore®

1

EE

84.6

2

Three

73.5

3

O2

66.5

4

Vodafone

52.4

 

 

 

 

 

Call

Rank

Network

RootScore®

1

EE

86.3

2

O2

79.2

3

Three

76.3

4

Vodafone

66.6

 

 

 

 

 

Mobile Internet

Rank

Network

RootScore®

1

EE

81.0

2

Three

67.1

3

O2

48.4

4

Vodafone

30.2

 

 

 

 

 

 

Text

Rank

Network

RootScore®

1

EE

93.0

2

O2

90.8

3

Three

90.4

4

Vodafone

88.3

 

 

 

 

 

Network Reliability

Rank

Network

Index Score

1

EE

77.7

2

Three

74.2

3

O2

59.1

4

Vodafone

40.2

 

 

 

 

 

Network Speed

Rank

Network

Index Score

1

EE

102.4

2

O2

75.9

3

Vodafone

72.9

4

Three

69.0

 

 

 

 

 

RootMetrics broke the study up into countries across the UK with EE coming out on top in England, Northern Ireland, Scotland and sharing the mantle with Three for Wales (see below).

 

Overall Performance

Nation

RootScore Award Winner(s)

RootScore®

England

EE

82.4

Northern Ireland

EE

86.3

Scotland

EE

78.0

Wales

EE & Three

73.1 and 70.7

 

 

 

 

 

Network Reliability - England

Rank

Network

Index Score

1

EE

74.1

2

Three

68.7

3

O2

51.3

4

Vodafone

27.4

 

 

 

 

 

 

Network Reliability – Northern Ireland

Rank

Network

Index Score

1

Three

82.7

1

EE

82.3

3

O2

51.3

4

Vodafone

37.7

 

 

 

 

 

Network Reliability – Scotland

Rank

Network

Index Score

1

EE

74.6

1

Three

71.3

3

O2

44.0

 

Vodafone

*

* Below minimum performance threshold

 

 

 

 

 

Network Reliability – Wales

Rank

Network

Index Score

1

Three

82.7

1

EE

82.3

 

O2

*

 

Vodafone

*

* Below minimum performance threshold

 

 

 

 

 

 

Network Speed - England

Rank

Network

Index Score

1

EE

103.7

2

O2

76.7

3

Three

72.5

4

Vodafone

68.7

 

 

 

 

 

Network Speed – Northern Ireland

Rank

Network

Index Score

1

EE

94.6

2

Three

73.1

3

O2

67.0

4

Vodafone

66.5

 

 

 

 

 

Network Speed - Scotland

Rank

Network

Index Score

1

EE

83.0

2

Vodafone

70.0

3

Three

68.9

4

O2

68.0

 

 

 

 

 

Network Speed - Wales

Rank

Network

Index Score

1

EE

79.4

2

O2

67.1

3

Three

66.6

4

Vodafone

62.4

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