Ofcom reveals 2014/15 annual plan

Ofcom reveals 2014/15 annual plan

Ofcom has put network rollout, maintaining value and improving quality at the heart of its 2014/15 annual plan.

The regulator will monitor and promote the deployment of the 4G rollout by EE, O2, Vodafone and Three as the four operators aim to reach 98% of the population next year. It will also target the affordability of services for the British public as well as working with operators to improve quality of network.

Ofcom has also published a six point priority plan:

  1. Promote effective competition and informed choice. Ofcom will continue to focus on ensuring competition and investment in current and superfast broadband, and promoting choice for consumers through clear information and efficient switching processes.
  2. Secure optimal use of spectrum. This work will include encouraging spectrum sharing through new technology such as ‘white spaces’, and delivering spectrum for the Glasgow 2014 Commonwealth Games.
  3. Promote opportunities to participate. Ofcom will seek to ensure the wide availability of communications services, and to reduce barriers to their adoption and effective use by consumers. As part of this, Ofcom will focus on its on-going duty to secure the universal postal service. There will also be work to promote the provision of better mobile coverage and service information.
  4. Protect consumers from harm. Ofcom will continue to manage the reform of non-geographic telephone numbers, which will bring about clearer phone charges for consumers and free 080 calls on mobile phones from summer 2015. Ofcom will also work to protect consumers from harm in areas such as nuisance calls and unexpectedly high mobile bills.
  5. Maintain audience confidence in broadcast content. Ofcom will work with industry and other regulators to develop a consistent approach to media standards regulation. Ofcom will also support work to help keep children safe online. This will include reports for the Government on parental controls and an assessment of protection measures put in place by internet service providers.
  6. Contribute to and implement public policy defined by Parliament. As part of this, Ofcom will work to ensure that the European Commission’s ‘Connected Continent’ proposals support the interests of UK consumers and citizens.

The watchdog also revealed a budget of £117m for the 2014/15 financial year.


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