Three has been classed as the best network for voice calls on London’s ten most popular
commuter lines in a recent study by mobile benchmarking firm Global Wireless Solutions (GWS). The network was the joint most reliable when it came to reliability, but was the clear winner when call quality was factored in. The research also found that EE, O2 and Vodafone were heavily reliant on older 2G networks when providing commuters with coverage.
Vodafone subscribers had the best 3G data service while EE had the best on the 4G spectrum. The research found that one in three mobile internet tasks failed during testing while one in seven voice calls failed to connect. GWS engineers carried out tests while travelling back and forth on the ten most popular commuting routes into and out of London.
In terms of station connectivity, St Pancras suffered the ignominy of being crowned the worst connected station covered in the research.
Paul Carter, CEO of GWS, said: ‘Leaves on the track, the wrong kind of snow, having to stand up all the way to work and back – commuters have enough to contend with without the kind of mobile connectivity problems we’re revealing today.
‘Pressure from commuters makes it inevitable that trains won’t keep their status as mobile dead zones for much longer. It would be great to see networks, rail operators and station-masters taking the lead on improving connectivity for commuters – rather than having to be dragged into the 21stcentury kicking and screaming.’