A survey by ManpowerGroup predicts that the telecommunications sector will begin 2015 with a slight decline in employers hiring intentions.
Manpower’s Employment Outlook Survey asks 2,103 UK employers whether they intend to hire additional workers or reduce the size of their workforce in the coming quarter.
The telecommunications sector was found to have an Outlook of +4% in hiring intentions which was down one percentage point on last quarter as businesses prepared for the year ahead following on from Christmas.
Tobias Mills, Manpower’s operations director, said: ‘It is no surprise that we are seeing a slight cooling off in the sector as we come into 2015. In fact the pattern we are seeing from Q4 2014 to Q1 2015 exactly mirrors that of 2013 into 2014 when the hiring intentions for the sector also dropped one point from +5% to +4%. Following a quarter that has seen demand driven largely from the high street, with in-store recruitment, particularly in the mobile sector, this is traditionally a time when companies across the Telecommunications sector reflect on the Christmas period and take stock ahead of the coming year.
‘As we enter 2015, we expect to see increased competition between the quad-play operators, largely driven by new products coming online from the likes of Vodafone and BT. This will result in sustained demand for more customer service and sales roles as the operators look to cross sell broadband, mobile, TV and phone products across both their current customer base as well as attracting new customers.’