O2 secures £6.5m TfL mobile contract win

O2 secures £6.5m TfL mobile contract win

O2 has won a £6.5m contract to equip Transport for London (TfL) staff with a range of mobile devices and tablets.

The network underwent a ‘competitive’ procurement process to secure the three-year deal, which will help TfL make efficiency savings across the transport network.

Billy D’Arcy, MD of O2’s Public Sector Business, explained that providing staff with digital tools can lead to significant time savings across the public sector.

He said: ‘Our research shows that providing staff with connectivity and access to online tools and information while they’re at work is helping the public sector save up to 2m hours a week.

‘Equipping employees with digital technology can have a huge impact – not only in improving customer service, but also in significantly boosting productivity.’

The contract will see O2 provide TfL staff with smartphones and iPads to offer better support to customers, with TfL CIO Steve Townsend claiming that this deal furthers plans to modernise the transport network.

He said: ‘This will support our ongoing plans to equip staff with the modern technology needed for them to help and support customers as they travel on our network. The competitive procurement process for the contract was designed to provide high quality services whilst delivering value for fare and tax payers.’

The contact win is not the first time the network has worked with TfL and follows its partnership with Exterion Media to create targeted advertising on the London Underground.

 

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