Talk Talk boosts its staff acquisition capabilities

Talk Talk boosts its staff acquisition capabilities

Talk Talk is stepping up its efforts in recruitment by expanding its relationship with staff acquisition company Futurestep.


The deal sees Talk Talk extend its existing Recruitment Process Outsourcing (RPO) deal with Futurestep by three years, to now include middle-market level and executive level searches, as well as employer branding services.


Futurestep will provide contractor supply and third party agency management services as part of the arrangement in an effort to drive greater cost efficiency within Talk Talk.


The recruitment company explained that its partnership began in late 2013 during an ‘important growth curve for the company’. Futurestep has since implemented IP-backed assessments and video interviewing technology to the employee screening process. The staff acquisition company has also built talent communities to attract and identify niche talent, and driven internal mobility initiatives to leverage the company’s existing workforce.


Kathryn Heywood, TalkTalk’s director of human resources operations and resourcing said: ‘Over the past year, Futurestep has successfully supported our recruitment strategy and through a number of continuous improvement initiatives has demonstrated its passion for innovation and dedication to service delivery. Combined with the experience and expertise Futurestep brings with it in the form of parent company Korn Ferry, the decision to continue to work with both companies to support our talent acquisition function more broadly was an easy one.’


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