The BT Group announced a 35% revenue increase for Q3, with pre tax profit also increasing, by 24% year on year. In terms of customers, this growth was matched across TV (+63,000) Broadband (+75,400) and mobile contracts (+280,000).
Commenting on the Q3 results, BT Group CEO Gavin Patterson states, ‘This is a positive set of results, both operationally and financially, and we remain on track to achieve our full year outlook.
‘We’ve made good progress on the integration of EE and the delivery of our synergy targets. Our consumer facing lines of business have performed well, but in the enterprise space, UK public sector continues to be a challenging market. Across the group, we continue to drive cost reduction and productivity improvements.
‘Customer experience remains a key priority, and we’re stepping up our investments in the second half of the year. And we’ll continue to invest in our ultrafast and 4G plans in 2017 and beyond.'
While overall the figures in Mobile are strong, the 325,000 pre-pay customers lost in Q3 outweighed BT Mobile and EE’s mobile contract customer gains, leaving a reduction of 45,000 connections when not including MVNOs or M2M SIMs. BT’s report describes this as ‘in line with industry trends,’ though O2’s UK Q3 report, also released today, shows a 32,000 customer increase in pre-paid.