O2 is to provide a managed service offering for the South East Coast Ambulance Service, using iPads and the O2 network to aid the handover process between ambulance crews and hospitals.
Working in collaboration with staff in the NHS trust’s Thanet Operational Unit area in developing the service’s electronic Patient Clinical Record (ePCR), the service and iPads are expected to be rolled out across the entire trust area shortly.
The use of tablets in hospitals is well established, with NHS trusts such as South Warwickshire NHS Foundation, County Durham & Darlington NHS Foundation, and Stockport NHS Foundation all using iPads to share patient data between staff.
The South East Coast Ambulance Service project aims to allow staff to hand over accurate electronic notes remotely for rapid, focused care, to eliminate duplication of records and to save staff time spent filling out patient note.
Confirming both the purpose of the project and the stereotypes about doctors’ handwriting, Steve Topley, the trust’s clinical lead stated in August that ePCR means there’s ‘never any need to waste time trying to decipher cryptic handwriting’.
Steve Norris, O2 public sector champion and managing partner, criminal justice and emergency services said ‘“Helping SECAmb to manage the roll out of iPads for clinical records across the trust means that, as the first trust to do this, they are now able to help patients, hospitals and clinicians manage and share information more effectively. Paperwork and admin is not the best use of clinicians’ time and even more so when they are part of an emergency crew where vital seconds can save lives so it’s a very rewarding and worthwhile project to be part of. Something as simple as our managed services mean vital seconds are saved and links with local healthcare teams and GP surgeries are improved. It means important information can be communicated in the most secure, accurate and efficient way with ease.”’