11/29/2007 3:24:00 PM
MyFaves extended to indirect after slow start
T-Mobile plans to roll out its MyFaves tariffs to the indirect channel next year, following a slow start since its launch one month ago.
The network will also add a range of new handsets to the tariff, possibly doubling the five that are currently available. T-Mobile’s head of independent retail, Roger Fletcher, said: ‘We’re working with the manufacturers to increase the portfolio. There’s not a specific figure [of handsets].’
The operator’s store staff said the tariff is yet to pick up, with customers turning to Flext instead. One salesperson said: ‘We haven’t sold one.’ Another added: ‘We are selling a few, about four or five a week, but people seem to prefer Flext. The limited range of handsets has put some customers off.’
Fletcher said: ‘Once we have more handsets with the software on and it’s launched more widely, it will be an exciting proposition.’