2/18/2008 6:08:00 PM
Nokia recalls 3,000 faulty 6110 Navigator handsets
Nokia has invited customers to return a faulty batch of around 3,000 of its black 6110 Navigator handset.
The problem relates to a batch distributed by Vodafone, for which a spokesperson said the faulty batch has been isolated and taken off the market.
The issue occurs when users try to unlock a padlock to view the UK and Ireland maps, which in turn freezes the handset.
A spokeswoman for Nokia said:
’We are aware of an issue with a small number of handsets that have been shipped to customers and we are working with Vodafone to rectify the situation.
’We have also advised Nokia Care Centres and are currently putting in place a free-post service whereby any affected customers can send the handset and memory card to the service hub and corrections can be made quickly and efficiently.’