Ofcom reports increase in slamming

Ofcom reports increase in slamming

Ofcom says mis-selling is becoming an ever increasing problem after seeing a rise in complaints during 2007.

The regulator says complaints are running at around 400 a month from people who felt they had been mis-sold a mobile contract by unscrupulous middlemen pretending to be from their network.

Despite reaching an agreement last year with the networks and retailers on a code of practice, Ofcom has seen little reduction in complaints.

An Ofcom spokesman said: ‘We're reviewing the whole area of mis-selling at the moment.

‘We'll have more to say on this matter within a couple of months. But the key aim is to make the networks far more accountable for sales practices.’

Written by Mobile Today
Mobile Today


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