Ofcom reports increase in slamming

Ofcom reports increase in slamming

Ofcom says mis-selling is becoming an ever increasing problem after seeing a rise in complaints during 2007.

The regulator says complaints are running at around 400 a month from people who felt they had been mis-sold a mobile contract by unscrupulous middlemen pretending to be from their network.

Despite reaching an agreement last year with the networks and retailers on a code of practice, Ofcom has seen little reduction in complaints.

An Ofcom spokesman said: ‘We're reviewing the whole area of mis-selling at the moment.

‘We'll have more to say on this matter within a couple of months. But the key aim is to make the networks far more accountable for sales practices.’

Written by Mobile Today
Mobile Today

Comments

Please wait...


Please write code to prove you're human