4/28/2008 12:31:00 PM
‘The mobile phone rip-off’ show to be aired tonight
The networks will come under attack tonight from a Channel 4 Dispatches programme that promises to reveal ‘the secrets the mobile phone industry doesn’t want you to know.’
The operators are to be criticised for a range of issues including cashback, misselling, slamming, roaming charge costs and high prices of domestic calls and texts.
The government is also singled out by the show, with one section pledging to ‘reveal how the government sided with the mobile networks against the British consumer.’
Dispatches journalists approached a number of the industries top brass in an attempt to illicit a response, including O2’s Matthew Key, Vodafone’s Arun Sarin, Orange’s Brigitte Bougoin and T-Mobile’s Jim Hyde. However, only Hyde was willing to speak on the issues.
Dispatches: The mobile phone rip-off will be aired at 8pm tonight on channel 4.
To see a video of Jim Hyde answering the Dispatches cashback complaint visit /mwc/gsmvideo.aspx?vid=30428&id=30432