12/17/2008 12:25:00 PM
Carphone IT system crashes during peak retail period
Carphone Warehouse’s computer system crashed nationally on
(15 December) afternoon during a peak period in retail.
The ‘PIE’ system crash put a stop to trading in all Carphone
stores and call centres, as it meant staff members all over the country were
unable to put anything through their tills for approximately one hour.
One Carphone staffer said: ‘All of us have the same system,
so when it’s down we all go down.’ The system was quickly restored and is now