Carphone IT system crashes during peak retail period

Carphone IT system crashes during peak retail period

Carphone Warehouse’s computer system crashed nationally on Monday
(15 December) afternoon during a peak period in retail.

 

The ‘PIE’ system crash put a stop to trading in all Carphone stores and call centres, as it meant staff members all over the country were unable to put anything through their tills for approximately one hour. 

 

One Carphone staffer said: ‘All of us have the same system, so when it’s down we all go down.’ The system was quickly restored and is now working fine.

 

Written by Mobile Today
Mobile Today

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